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Nowadays, having a website is essential and as important as having a shop, office, or telephone number. A lot of businesses run without having a website despite there being many platforms for them to display their products. Marketplace or social media seems to be enough for some businesses, but actually, they are lacking in making their business look more credible.
Here are some reasons why you need a website!
1. You are accessible 24/7
By having a website, customers are able to find you from all over the world – anytime, anywhere. Geographical barriers are not an issue for you anymore, which helps to increase your market size. It offers convenience for potential customers to gather information on your products or services from their homes before making any purchase. Most companies with websites are securing more customers compared to those who do not have a website.
2. Build credibility
Any reputable company is expected to have some online presence where customers can get information about their products or services in an instant. People used to distrust companies that did not have any telephone number or physical address, now, the same can be said for not having a website, email address, and even social media presence.
3. Cuts costs
You no longer need a brick-and-mortar store and simply display your products on your website to sell goods and services directly to consumers. Eliminating these will help reduce large operating costs and make your product pricing even more competitive.
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4. Advertising
Make full use of tools like Google Adwords and social media advertising to reach out to your potential customers with more accuracy and reliability. This is far more useful than the traditional methods of advertising. SEO and online advertising help to build awareness and if it is done correctly it will boost your website traffic. The analytics tool can help identify your customers and provide a better understanding of branding your products. You can even start experimenting with new products by selling them online before committing to building up your inventory.
5. Customer service
You do not need to answer simple questions from customers when they can find information on your website homepage. Also, offering answers to the Frequently Asked Question section can help to save time and cost. High-quality, clever chatbots can help to avoid some issues. Testimonials from existing and returning customers also build confidence for new customers to purchase your product and services.
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When you are ready to get a new website, here are some things you need to set up the business website:
- A domain name
- A site host
- Security
- An interface – website design (UI/UX)
- Website content
- eCommerce functionality
Be right where your customers are!
Feel free to contact us
if you need help on your website-making journey!